REACH
Communications & digital presence audits

See your brand the way your audience does.

Before anyone calls, books or signs, they look you up. A REACH audit shows you exactly what they find: your reviews, your channels, your messaging and your competitors, graded plainly, with a clear plan to fix what matters most.

Book an audit See sample findings
Sample REACH audit page: a channel-by-channel scorecard with letter grades
Why it matters

Your reputation is being decided online, with or without you.

People check first

Clients, partners and stakeholders look at your reviews, website and social channels before they ever contact you.

Small gaps cost trust

Out-of-date posts, inconsistent names and unanswered reviews quietly signal that no one is minding the store.

Competitors set the bar

Your audience compares you with the alternatives. If they communicate better, they look better, whether or not they are.

Measure before you spend

An audit shows where effort and budget will make the biggest difference, so you stop guessing.

What we review

Every place your audience meets you.

Online reputationGoogle and review-site ratings, what reviewers praise and complain about, and how you respond.
Social channelsAudience size, posting rhythm, engagement and whether each channel is still active and on-brand.
Brand identityNames, logos, colours and photography: whether you look like one organization everywhere.
MessagingWhether your story is clear, current and consistent, and whether it tells people why to choose you.
WebsiteFirst impressions, accuracy, calls to action and how easily visitors can take the next step.
CompetitorsSide-by-side benchmarking against the organizations your audience is comparing you with.
Sample findings

What a REACH audit looks like.

Pages from recent REACH audits. Each one turns research into plain grades, clear charts and specific next steps.

Audit scorecard grading eight areas from online reputation to property websites
The scorecardEvery area graded on one scale, with the evidence behind each grade.
Audit reputation page comparing Google review breakdown and Tripadvisor sub-ratings
Reputation and reviewsWhat people say about you, where, and what to do about it.
Audit social media page benchmarking followers and channels against two competitors
Competitor benchmarkingHow your channels stack up against the organizations you compete with.
Audit roadmap page with three phases over six months and measurable targets
The roadmapA phased plan with measurable targets, so you know what to do first.

Client and competitor names are blurred, and identifying details have been removed. Click any page to see it full size.

What you receive

Clear findings. A plan you can act on.

  • A graded scorecard across every channel reviewed
  • Competitor benchmarking with side-by-side comparisons
  • Reputation and review analysis
  • Brand and messaging review
  • Prioritized recommendations, quick wins first
  • A phased roadmap with measurable targets
  • A walkthrough of the findings with Simon
  • A branded report you can share with your team or board

Scope depends on the audit level. The Flagship and Enterprise audits include the full roadmap and executive presentation.

Audit levels

Choose the right depth.

Limited-time offer Digital Diagnostic
$2,495 $1,995

Limited-time offer: save $500 when you book by December 31, 2026.

A focused first look for organizations with a smaller footprint.

  • Up to 2 channels and 2 competitors
  • Focused messaging review
  • Priority improvements
  • Consultation to walk through findings
Request the Diagnostic
Recommended start Flagship Audit
$5,995

Strategic communications and competitive audit. Start with intelligence, build from evidence.

  • Up to 4 channels, messaging and content performance
  • Benchmarking against up to 5 competitors
  • Audience, brand positioning and reputation risk review
  • Prioritized recommendations and a three-month roadmap
  • Executive presentation
Request the Flagship Audit
Enterprise Intelligence
$11,995+

Custom strategic scope for complex organizations.

  • Custom channel and competitor scope
  • May include stakeholder analysis
  • May include crisis readiness review
  • Six-month strategic plan
Scope Enterprise Intelligence
$1,500

Credit from the Flagship Audit toward a qualifying retainer signed within 30 days.Optional, subject to agreement.

Book an audit

All prices in CAD, plus HST.

Get started

Find out where you stand.

Tell us about your organization and we'll recommend the right audit level. You'll hear back from Simon directly.

Book an audit See all packages

simon@reachstrategic.ca · 647-969-3474

Samples Book an audit